Privacy Policy

At Hikayat Banaras, we respect your privacy and are committed to protecting your personal information. This policy explains what we collect and how we use it.

What We Collect

Personal details: name, email, phone number, billing/shipping address.
Payment details: processed securely by Razorpay/Cashfree — we never store card numbers, CVV, or UPI PINs.
Transaction details: order ID, amount, date.
Technical data: IP address, browser and device information, cookies.

How We Use It

To process orders and payments, arrange shipping, provide support and order updates, ensure transaction security, and comply with legal requirements (RBI, NPCI).

Who We Share It With

Only payment partners (Razorpay, Cashfree), banks and UPI providers for settlement, courier services for delivery, and authorities where required by law. We never sell, rent, or trade your information for marketing.